Privacy policy

Overview

This Privacy Policy explains how information is collected, used, and disclosed by the Staff Plus Australia (SPA) and applies to information collected when you use or access SPA’s website at www.staffplusaustralia.com.au (the “Website”) or when your information is submitted to SPA by our customers via the services we offer to them (our “Services”). We respect the privacy rights of users and recognise the importance of protecting information collected about you.

Please read the following carefully to understand how we will collect, use, and maintain your personal information. It also describes your choices regarding the use, access, and correction of your personal information.

Changing our policy

We may change this Privacy Policy from time to time. If we make any changes, we will revise the "Last Updated" date at the end of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access the SPA website to stay informed about our information practices and the ways you can help protect your privacy.

Information collected

We may collect certain user information (including personal information and/or sensitive personal information) in the following ways:

  • Information you provide to us: We may collect information you provide directly to us including when you visit our website.

  • Usage, log, and device information: We collect information from your use of the SPA website such as system activity, hardware settings, browser type, browser language, the date and time of your visit, and the referral URL. We may collect information about the features you use, the Content you view, download, share, or access while using the website, the Content you access, and any actions taken in connection with the access and use of your Content in the website.

  • Information collected by cookies and other tracking technologies: A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Use of information

We may use the information collected through the SPA website for the limited purpose of providing the SPA website and related functionality and services for which SPA has been engaged. The information may be used for a variety of purposes, including:

  • Provide, operate, maintain, and improve the SPA website;

  • Send you technical notices, updates, security alerts, and support and administrative messages;

  • Provide and deliver the services and features you request, process, and complete transactions, and send you related information, including purchase confirmations and invoices;

  • Respond to your comments, questions, and requests, and provide customer service and support;

  • Communicate with you about services, features, surveys, newsletters, offers, promotions, events, and provide other news or information about SPA and our select partners;

  • Process and deliver survey entries;

  • Monitor and analyse trends, usage, and activities in connection for marketing or advertising purposes;

  • For other purposes about which we notify you.